Railway Ministry Launches RailOne App to Ease Ticket Booking and More
In a major digital step to simplify train journeys for crores of passengers, the Indian Railways has launched a new all-in-one mobile application called RailOne. This “super app” aims to solve a common problem that most Indian railway travellers face – using multiple apps for different services. Whether it’s booking IRCTC tickets, checking PNR status, ordering food on trains, or tracking train locations – everything is now available in one single platform: RailOne app.
Let’s take a deep look at how this RailOne app is expected to change the travel experience for Indian passengers.
What is the RailOne App? A One-Stop Solution for Indian Rail Passengers
Until now, railway passengers in India had to juggle between different apps and websites – like IRCTC for ticket booking, NTES for train tracking, RailMadad for complaints, and third-party apps for food orders.
But now, with the launch of RailOne, the Railway Ministry has unified these services into one powerful app.
Key features of the RailOne app include:
- Booking tickets (general, tatkal, premium tatkal)
- PNR status check and journey updates
- Train running status and live tracking
- Ordering food directly to your seat
- Coach position details
- Platform information
- RailMadad integration for complaints and suggestions
- Station facilities finder
- Real-time alerts and notifications
Why Did Indian Railways Launch RailOne?
The idea behind launching the RailOne app is quite simple — to bring convenience, transparency, and speed into the lives of passengers.
India has one of the largest railway networks in the world, and over 2 crore people travel every day. With such a massive user base, the need for a unified digital solution became essential.
Earlier, if you wanted to file a complaint, you had to download RailMadad. To track a train, NTES was required. For booking tickets, only IRCTC. It was frustrating and confusing, especially for senior citizens and less tech-savvy users.
By merging all these functions, the Railway Ministry has introduced a digital railway ecosystem that feels seamless.
How to Use the RailOne App – Simple & Friendly Interface
Using the RailOne app is very easy. It is now available on both Android and iOS platforms.
Steps to Use RailOne:
- Download the app from Google Play Store or Apple App Store
- Sign up using your IRCTC credentials or mobile number
- From the homepage, choose your service – Book ticket, Check PNR, Order Food, etc.
- Use filters like train class, date, route, and preferences
- Make payment via UPI, credit/debit card, net banking
- Get your e-ticket or food delivery status inside the app
The user interface has been designed in such a way that even a first-time user can explore it easily.
Food Delivery on Train – No More Hungry Rides!
One of the biggest attractions of RailOne is the on-seat food delivery feature.
No need to eat cold pantry food or wait for IRCTC meal vendors. RailOne allows passengers to order meals from top-rated local restaurants, directly delivered to your seat during the journey.
Passengers can:
- Browse multiple restaurant options at selected stations
- Choose veg/non-veg, North Indian/South Indian/Chinese meals
- Track delivery status
- Pay online or opt for cash-on-delivery
This feature alone makes RailOne a game changer, especially for families and long-distance travelers.
PNR Tracking and Train Running Status in Real-Time
Another headache while traveling was checking train delays or cancellations.
Now, with RailOne’s real-time tracking engine, passengers can:
- Check their live train status
- Receive automatic notifications in case of delays
- Know expected arrival and departure timings
- Track coach position at the platform
- Monitor PNR status updates
This is very helpful, especially during monsoons or fog season when trains often get delayed.
Booking Tickets is Now Faster and Smarter
Booking tickets has also become more intelligent on RailOne. The app uses AI to suggest the fastest, cheapest, and most convenient options.
Users can:
- Book general, tatkal, premium tatkal tickets
- Save passenger details for quick booking
- Apply loyalty points (if applicable)
- Avail discounts on group bookings or senior citizen quotas
It even shows alternative routes if your preferred train is full.
A Step Towards ‘Digital Bharat’ Vision
While many are comparing RailOne to other third-party apps, what makes it truly powerful is that it is made by the government for the people – with no extra charges, no ads, and data privacy ensured.
It directly aligns with the Government of India’s ‘Digital Bharat’ vision, aiming to digitally empower every citizen, especially those from rural and semi-urban backgrounds.
With multiple language support coming soon, the RailOne app can bridge the digital gap and become the backbone of railway travel across every corner of India.
What Indian Railways Officials Are Saying
Railway officials shared that this is just the beginning. More features will be added like:
- Voice search
- AI-powered customer support
- Multilingual access in regional languages
- Integration with metro and bus services
- Digital luggage tracking in future
RailOne is not just an app – it’s a digital leap for Indian Railways, taking passenger service to the next level.
Senior Citizens and Differently-Abled Travellers Benefit the Most
Another major win is for senior citizens and specially-abled individuals. The app has accessibility features, larger fonts, voice-guided navigation (coming soon), and dedicated support for assistance requests.
Booking tickets or requesting wheelchair services at stations can now be done from home, without depending on agents or others.
RailOne App is a Welcome Move
There’s no denying that Indian Railways is going through a digital transformation, and RailOne is a shining example of how technology can make life easier for the average Indian traveller.
This app is not just about convenience, but also about trust, transparency, and giving power back to passengers.
Whether you’re a student traveling home, a working professional commuting to cities, or a family planning a long trip – RailOne has something useful for everyone.
The RailOne app by Indian Railways is a super app that finally brings everything under one digital roof. From ticket booking, food delivery, train tracking, to station information – all services are now just a tap away.
With a friendly user interface, future-ready updates, and a mission to make travel smoother, RailOne is all set to become the go-to app for Indian railway users.
If you haven’t tried it yet, go download RailOne and explore your next journey the smart way!
